Reduce no-shows by reminding your clients of their appointments by means of an SMS.
1. Log in as application manager.
2. Click the Appointment type menu. A page with table ‘Event type’ appears.
3. Click on the ‘Change’ button in the table row to change an appointment type (or click on the appointment type in the table). A floating window ‘Event type’ appears.
4. If necessary, click the’i’ button in the header for more help about the input fields.
5. Enter the number of hours in advance, in the field ‘Send reminder (hours in advance)’ at the bottom of the window. (NB: the profile of the client must include the list of options ‘Reminder via’ with content SMS or Email and SMS)
6. Click on the ‘Save’ button.